Privacy Policy

Last Updated: 2025/11/01

Goognetic (“us”, “we”, or “our”) operates the goognetic.ae website and all related platforms, including our AI-powered campaign tools (collectively, the “Service”).
We are committed to protecting the privacy of our website visitors and clients.
This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services including digital marketing, creative production, and AI-based campaign tools.

By using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with this Privacy Policy, please do not use our website or services.

1. Who We Are

Goognetic is a full-service digital marketing agency based in the United Arab Emirates (UAE) providing data-driven marketing, creative, and AI automation services including:

• Google Ads: Search Ads, Shopping Ads, Display, Performance Max, App Promotion, Suppression Recovery
• Social Media Marketing: Facebook, Instagram, LinkedIn, Pinterest, YouTube, TikTok, X (Twitter), WhatsApp, Snapchat Ads
• Graphic Design: Brand Book, Logo, Brochure, Video Production, Banners, and Web Thumbnails
• Web Design: UI/UX, WordPress Development, Custom Websites
• SEO: E-commerce SEO, Technical SEO, On-page & Content SEO
• Performance Marketing & Data Analytics Services
• AI-Powered Marketing Tools:
  • AI Campaign Builder : helps users plan and structure campaigns automatically
  • Audience Targeting : defines audience segments using AI and data-driven criteria
  • Keyword Research : discovers relevant, high-performing keywords
  • Budget Optimizer : analyzes spend and recommends optimal ad budgets
  • Ad Copy Generator : creates copy variations and headlines with AI assistance
    
    

These tools are designed to enhance campaign performance and decision-making for advertisers.

2. Information We Collect

We collect information to deliver and optimize our services, including traditional digital marketing and AI-assisted tools.

a. Information You Provide

When you contact us, create an account, or use our AI tools, we may collect:

• Name, email address, phone number, and company details
• Login credentials (if applicable for internal platform use)
• Payment and billing information (for invoicing and accounting purposes)
• Campaign data, uploaded creative files, or custom inputs entered into our AI tools
  
  

b. Automatically Collected Data

When you visit our website or use our online platform, we may automatically collect:

• IP address, browser type, operating system, and device details
• Pages visited, time spent, and activity on the platform
• Cookies and analytics tags (e.g., Google Analytics, Meta Pixel)
• AI usage metrics (frequency of tool use, prompts, and output performance)
  
  

c. Marketing & Analytics Data

We may collect aggregated data through integrations with:

• Google Ads, Meta Business Suite, LinkedIn, TikTok, Pinterest, Snapchat
• Google Analytics and Tag Manager
• AI usage statistics to improve performance accuracy and personalization

All collected data is anonymized where possible and used only for service improvement.

3. How We Use Your Information

We use your data to:

• Provide and optimize marketing, design, and advertising services
• Manage campaigns across advertising platforms
• Improve the accuracy and performance of AI-based tools
• Offer personalized insights and campaign recommendations
• Communicate updates, invoices, or technical support
• Comply with legal, tax, and advertising platform requirements

We do not sell, rent, or trade user data.
AI-generated results are stored temporarily and are not shared with third parties beyond service execution.

4. AI Data Usage and Processing

When using Goognetic’s AI Campaign Tools, the following applies:

• Text, prompts, and campaign data entered by users may be processed by AI models to generate recommendations (e.g., titles, keywords, or ad copies).
• All processed data is handled securely and may be retained briefly for improving system performance and user experience.
• Users remain fully responsible for reviewing AI-generated suggestions before using them in public advertising campaigns.
• Goognetic does not train its AI models using private client data without explicit consent.

5. Cookies and Tracking Technologies

We use cookies to enhance platform performance, store session preferences, and analyze engagement. Cookies may also be used for campaign tracking and retargeting through third-party advertising platforms (e.g., Google Ads and Meta Pixel).

In compliance with the UAE PDPL and GDPR, we utilize a Consent Management Platform (CMP) on our website to ensure that we obtain explicit, informed consent before setting any non-essential tracking cookies.

You can manage your preferences or withdraw consent for non-essential cookies via our cookie banner at any time. You can also disable all cookies via your browser settings, but doing so may limit functionality.

6. Data Retention

We retain data only as long as necessary to:

• Deliver services and maintain user accounts
• Comply with legal, tax, and contractual obligations
• Improve analytics and AI model performance (aggregated only)

Data related to AI tool inputs is deleted periodically or anonymized for model evaluation purposes.
You may request deletion of your data anytime by contacting support@goognetic.ae.

7. Third-Party Services

Goognetic integrates with trusted partners to deliver its services, including:

• Google Ads, Google Analytics, Google Tag Manager
• Meta Ads Manager
• LinkedIn Campaign Manager
• TikTok, Pinterest, and Snapchat Ads
• Stripe / PayPal for secure payment processing
• AI infrastructure providers (e.g., OpenAI, Google Cloud, or equivalent)

All third-party partners adhere to GDPR, UAE PDPL, and Google API Services Data Policy.
No data is shared beyond service delivery scope.

8. Data Security

We implement strict measures to protect user data:

• SSL encryption (HTTPS)
• Secure cloud infrastructure and firewalls
• Limited internal data access
• Periodic vulnerability audits
• Multi-factor authentication for administrative systems

While we strive for maximum security, no internet-based system is entirely risk-free.

9. Data Sharing and Legal Compliance

Data may be shared only when required:

• With third-party tools integrated for service delivery
• With legal authorities under applicable law
• During mergers, acquisitions, or restructuring (with user notice)
  
  

We never disclose client data to unauthorized or competing parties.

10. Your Rights

Depending on your jurisdiction, you have the right to:

• Access, correct, or delete your personal data
• Withdraw consent for processing
• Request a copy of stored data (portability)
• Object to specific types of data use

Requests can be made via support@goognetic.ae, and we will respond within 30 days.

11. International Data Transfers

Your data may be processed internationally.
All transfers comply with UAE PDPL, GDPR, and Google API Services User Data Policy
through encryption and Standard Contractual Clauses.

12. Children’s Privacy

Our platform and AI tools are designed for professional and business use only.
We do not knowingly collect information from individuals under 16.
If such data is found, it will be deleted immediately.

13. Compliance

Goognetic complies with:

• UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021)
• EU GDPR
• Google API Services User Data Policy
• OpenAI and AI Ethics & Safety Guidelines
• Platform-specific Advertising & Data Processing Policies

14. Updates to This Policy

We may update this policy periodically.
All revisions will be posted on this page with the updated date.
Continued use of our services after an update constitutes acceptance.

15. Contact Us

For all privacy, data, or AI-related inquiries, please contact:
📧 support@goognetic.ae
🌐 https://www.goognetic.ae